Privacy policy

Last updated: July 8, 2026

Covara Home operates this website and online store, including all related content, features, tools, products, and services, to provide customers with a curated shopping experience. These services are referred to throughout this Privacy Policy as the “Services.” Covara Home is powered by Shopify, which helps us operate our store and provide the Services to you.

This Privacy Policy explains how we collect, use, process, and share your personal information when you visit our website, use our Services, make a purchase, complete a transaction, or communicate with us. If there is any conflict between this Privacy Policy and our Terms of Service regarding the collection, use, processing, or disclosure of personal information, this Privacy Policy will apply.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood how your personal information may be collected, used, processed, and disclosed as described below.

Personal Information We Collect or Process

When we refer to “personal information,” we mean information that identifies, relates to, describes, or could reasonably be linked to you or another individual. Personal information does not include information that has been anonymized, aggregated, or de-identified so that it cannot reasonably be associated with you.

Depending on how you interact with our Services, your location, and what is permitted or required by applicable law, we may collect or process the following types of personal information:

Contact information, such as your name, billing address, shipping address, email address, and phone number.

Payment and financial information, such as payment card details, billing information, transaction details, payment confirmation, and other information needed to process your order.

Account information, such as your username, password, account preferences, security questions, and saved settings.

Order and shopping activity, such as products you view, add to your cart, add to a wishlist, purchase, return, exchange, or cancel, as well as your order history.

Communications with us, including information you provide when contacting customer support or sending inquiries.

Device and technical information, such as your browser type, device information, IP address, network connection, and unique identifiers.

Usage information, such as how you access, browse, interact with, and navigate our website and Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, including when you create an account, place an order, contact us, subscribe to communications, or otherwise provide information through the Services.

Automatically through our website and Services, including through cookies, pixels, similar tracking technologies, and information collected from your device or browser.

From service providers that assist us with operating our business, such as payment processors, technology providers, shipping partners, customer service providers, analytics providers, and marketing platforms.

From Shopify, business partners, marketing partners, and other third parties where permitted by law.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing, Customizing, and Improving the Services

We use personal information to provide and improve the Services, including to process payments, fulfill orders, arrange shipping, manage returns and exchanges, create and maintain customer accounts, remember preferences, save items of interest, provide order updates, enable product reviews, and personalize your shopping experience. This may include recommending products, improving website functionality, and tailoring the Services based on your interactions with Covara Home.

Marketing and Advertising

We may use your personal information for marketing, advertising, and promotional purposes. This may include sending promotional emails, text messages, or other marketing communications, as well as showing advertisements for our products or services on our website or on third-party websites and platforms. These communications and advertisements may be based on your purchases, browsing activity, cart activity, or other interactions with the Services.

Security and Fraud Prevention

We use personal information to help protect our website, customers, and business. This includes verifying accounts, supporting secure payments, detecting and preventing fraud, investigating suspicious or unlawful activity, protecting public safety, and maintaining the security of our Services. If you create an account, you are responsible for keeping your login information secure, and we recommend that you do not share your username, password, or other account credentials with anyone.

Communicating with You

We may use your personal information to respond to inquiries, provide customer support, send service-related messages, assist with orders, and maintain our relationship with you as a customer.

Legal and Compliance Purposes

We may use personal information to comply with applicable laws, respond to lawful requests, cooperate with legal processes, enforce our terms and policies, investigate potential violations, and protect our rights, property, customers, business, and Services.

How We Disclose Personal Information

We may disclose personal information to third parties when necessary for legitimate business, operational, legal, or compliance purposes, subject to this Privacy Policy and applicable law. This may include disclosure in the following situations:

With Shopify, vendors, service providers, and other third parties that help us operate our business, including providers of payment processing, order fulfillment, shipping, customer support, cloud storage, data analytics, IT services, and marketing support.

With business and marketing partners that help us advertise and market our products and services. For example, Shopify may support personalized advertising based on your activity across different websites, merchants, and services. These partners may process your information according to their own privacy notices. Depending on where you live, you may have the right to opt out of certain sharing or processing related to targeted advertising.

When you direct us, request us, or otherwise consent to sharing information with a third party, such as when necessary to ship products, connect with third-party services, or use social media features or login integrations.

With our affiliates, subsidiaries, or related corporate entities, where applicable.

In connection with a business transaction, such as a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar corporate event.

When required or permitted by law, including to comply with subpoenas, court orders, search warrants, government requests, legal obligations, or to enforce our terms, policies, rights, and the rights of our users or others.

Relationship with Shopify

Our Services are hosted and supported by Shopify. Shopify collects and processes certain personal information relating to your access to and use of the Services in order to provide, maintain, protect, and improve the Services.

Information you provide through our website may be transmitted to Shopify and to other third parties that help provide the Services. These parties may be located in countries other than where you reside. In addition, Covara Home may use certain Shopify features designed to help protect, improve, and grow our business. These features may use information collected from your interactions with our store, Shopify, and other merchants.

In some cases, Shopify may be responsible for processing certain personal information, including responding to requests related to your privacy rights for data processed by Shopify. To learn more about how Shopify collects, uses, and protects personal information, you may review Shopify’s Consumer Privacy Policy and Shopify’s Privacy Portal.

Third-Party Websites and Links

Our Services may include links to websites, apps, platforms, or services operated by third parties. If you access a third-party website or service, we encourage you to review that third party’s privacy policy, security practices, and terms of use.

Covara Home is not responsible for the privacy, security, accuracy, reliability, or content of third-party websites or services that are not owned or controlled by us. Any information you provide to third-party platforms, including public or semi-public areas such as social media pages, may be visible to others and may be used according to that third party’s policies. The inclusion of a third-party link does not necessarily mean we endorse that third party, its website, or its services.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction. If you are a parent or guardian and believe that a child has provided personal information to us, please contact us using the information below so that we may request deletion of that information.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms are defined under applicable privacy laws, the personal information of individuals under 16 years of age.

Security and Retention of Information

We take reasonable steps to protect personal information, but no security system is perfect or completely secure. We cannot guarantee that unauthorized access, loss, misuse, or disclosure will never occur. Information transmitted over the internet may not always be secure, and we recommend that you avoid sending sensitive or confidential information through unsecured channels.

We retain personal information for as long as reasonably necessary to provide the Services, maintain your account, fulfill orders, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and carry out other legitimate business purposes. Retention periods may vary depending on the type of information and the reason it was collected.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. These rights may vary by jurisdiction and may be subject to legal limitations or exceptions.

Your rights may include:

Right to Access or Know: You may have the right to request access to the personal information we maintain about you.

Right to Delete: You may have the right to request deletion of personal information we maintain about you.

Right to Correct: You may have the right to request correction of inaccurate personal information.

Right to Data Portability: You may have the right to receive a copy of your personal information in a portable format or request that it be transferred to another party, where applicable.

Communication Preferences: You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our emails. Even if you opt out of promotional messages, we may still send non-promotional communications, such as messages about your account, orders, transactions, or customer service inquiries.

You may exercise applicable rights by using the options available through the Services or by contacting us using the contact information provided below. To learn more about Shopify’s use of personal information and privacy rights related to data processed by Shopify, you may visit Shopify’s privacy resources.

We will not discriminate against you for exercising your privacy rights. However, we may need to verify your identity before fulfilling a request, as permitted or required by law. You may also be able to designate an authorized agent to make a request on your behalf. Before accepting a request from an authorized agent, we may require proof that the agent has permission to act for you, and we may ask you to verify your identity directly with us. We will respond to valid requests within the timeframe required by applicable law.

Complaints

If you have concerns or complaints about how we handle personal information, please contact us using the information below. Depending on where you live, you may also have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Transfers

We may transfer, store, and process personal information in countries other than the country where you live. These countries may have privacy laws that differ from those in your jurisdiction.

If we transfer personal information from the European Economic Area, the United Kingdom, or another jurisdiction requiring transfer safeguards, we will rely on recognized legal transfer mechanisms where required, such as the European Commission’s Standard Contractual Clauses, the United Kingdom’s applicable transfer mechanisms, or other lawful safeguards, unless the transfer is to a country recognized as providing an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, Services, legal obligations, regulatory requirements, or operational needs. When we update this Privacy Policy, we will post the revised version on this website, update the “Last updated” date, and provide any additional notice required by applicable law.

Contact Information

Covara Home
Store Address: 811 N Catalina Ave, Redondo Beach, California 90277, United States
Store Email: info@covarahome.com
Store Phone: +14245469769
Customer Service Hours: Monday to Friday: 9:00 AM to 5:00 PM (PST)

We do our best to reply to your e-mail within 1-2 business days.